cck44's Privacy Policy

01 Introduction & Scope

cck44 ("we", "our", "platform") provides a safe and reliable online betting and casino service for players in Bangladesh. This privacy policy explains how we collect your personal information, what we use it for, who we share it with, and what steps we take to keep it secure.

This policy applies to cck44's website, mobile site, and all associated services. When you use our platform, register an account, make a deposit, or use any of our services — you agree to this policy. If you do not agree with any of its terms, we ask that you refrain from using our platform.

cck44's services are permitted only for individuals aged 21 or older. We do not knowingly collect information from minors; if we become aware that a minor's information has reached us, we will take immediate steps to delete it.

02 What Information We Collect

We collect information from you in several ways. The types of information collected are described below:

A) Information You Provide Directly

When you create an account or contact us, we may collect the following information:

• Full name and date of birth
• Mobile number and email address
• Residential address
• Identity verification documents (national ID card or passport details)
• Payment information — bKash, Nagad, or Rocket account details

B) Automatically Collected Information

When you browse our platform, the following information may be recorded automatically:

• IP address and device information
• Browser type and operating system
• Pages visited, click patterns, and time spent
• Cookie and local storage data (discussed in detail in a separate section below)
• Referral source

C) Transaction & Gaming Activity

We keep records of financial transactions, bets placed, and gaming history on your cck44 account. This information is used to prevent fraud, monitor responsible gaming, and improve service quality.

03 Purpose of Using Your Information

cck44 uses your personal information for the following legitimate purposes:

• Account management: To handle registration, login verification, and account security.
• Payment processing: To complete deposits and withdrawals via bKash, Nagad, and Rocket.
• Identity verification: To prevent fraud, money laundering, and underage access.
• Customer support: To resolve your complaints and questions via 24/7 live chat and email.
• Responsible gaming: To detect unusual gaming behavior and ensure your wellbeing.
• Service improvement: To enhance platform performance and user experience.
• Notifications & communication: To send promotional offers, updates, and important information (subject to your consent).
• Legal compliance: To comply with applicable laws and regulations.

We will never use your information for any purpose not stated in this policy or for which you have not given consent.

04 Disclosure & Third Parties

cck44 does not sell your personal information or share it with third parties for commercial purposes. However, limited information may be disclosed in the following circumstances:

Service Provider Partners

Payment gateways (bKash, Nagad, Rocket), game providers (such as Pragmatic Play, Spribe, JILI), and IT service providers may receive the information necessary to perform services on our behalf. They are required to process data according to our instructions and may not use it for their own purposes.

Legal Authorities

Information may be disclosed based on a court order, a lawful request from a law enforcement authority, or requirements under applicable law. In such cases, we will provide only the minimum information legally required.

Corporate Restructuring

In the event of a business merger, acquisition, or restructuring, your information may be transferred to the new operating entity. Should such a change occur, we will notify you in a timely manner.

Your information is not shared with third parties for any reason other than those stated above.

05 Cookies & Tracking Technologies

cck44 uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve your browsing experience.

Cookies We Use

• Essential cookies: Required to maintain login sessions and security; disabling these will prevent the platform from functioning properly.
• Functional cookies: To remember preferences such as language and layout settings.
• Analytics cookies: To understand which pages are used most, so we can improve our services.

You can disable cookies through your browser settings. However, disabling essential cookies may prevent you from accessing some features of the platform.

06 Data Protection & Security

cck44 is committed to keeping your information secure. We apply industry-standard technical and administrative security measures:

• SSL/TLS encryption: All data transmitted between your browser and our servers is encrypted.
• Secure payment processing: Financial transactions are handled through secure channels.
• Access controls: Only authorized personnel can access the information they need.
• Regular security assessments: Our systems are reviewed and tested on a regular basis.
• Two-factor authentication: An additional verification layer to protect your account.

However, no internet-based method is 100% secure. While we strive for the highest level of protection, we cannot guarantee complete security. Please also keep your account password confidential and notify us immediately if you notice any suspicious activity.

07 Data Retention Period

cck44 retains your personal information only for as long as necessary to fulfill the purpose for which it was collected, or as required by legal obligations.

Even after an account is closed, financial transaction records may be retained for a specified period, which is necessary for anti-fraud measures and legal requirements. Once the retention period ends, data is securely deleted or anonymized.

For marketing communications, you can unsubscribe at any time; after unsubscribing, we will no longer send you promotional messages.

08 Your Rights

You have the following rights regarding your personal information. Contact us to exercise these rights:

• Right of access: You may request to know what information we hold about you.
• Right to rectification: You may request correction of inaccurate or incomplete information.
• Right to erasure: In certain circumstances, you may request that your information be deleted (the "right to be forgotten").
• Right to restriction of processing: In certain cases, you may request that processing of your information be limited.
• Right to object: You may object to the use of your information for marketing purposes.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time.

Please note that in some cases the exercise of these rights may be limited due to legal obligations or legitimate interests. We will process any request as quickly as reasonably possible.

09 International Data Transfers

cck44 is an international service. Your information may be stored or processed in countries where different data protection laws apply compared to Bangladesh. Regardless of where data is processed, we are committed to maintaining the protection standards described in this policy.

In our agreements with third-party service providers, we ensure their data protection obligations, so your information remains secure no matter where it is processed.

10 Privacy of Children & Minors

cck44 strictly follows a 21+ age policy. We do not knowingly collect information from anyone under the age of 21.

We verify age during the registration process. If we become aware that a minor's information has been inadvertently collected, we will delete it immediately and close the associated account.

If you believe a minor is using our platform, please notify us at [email protected].

11 Third-Party Links & Services

cck44's platform integrates certain third-party services (game providers, payment processors). These third parties have their own privacy policies, and cck44 is not responsible for their data practices.

We recommend that you review the privacy policies of these third-party services before using them.

12 Policy Changes & Updates

cck44 may update this privacy policy from time to time. When changes are made, we will:

• Note the updated date on this page.
• Notify registered users via email or through the platform for significant changes.
• Continued use of the platform after any changes will be considered as your acceptance of the updated policy.

We recommend that you review this page regularly to stay informed about the latest changes relating to the protection of your information.

13 Contact & Complaints

If you have any questions, concerns, or complaints about this privacy policy, or if you wish to exercise your data protection rights, please contact us as follows:

• Email: [email protected]
• Live chat: Available 24/7 in Bengali and English

We will process your request as quickly as possible. For complex requests, additional information or identity verification may be required.

cck44 respects your privacy and is committed to providing a safe and transparent service. Welcome to our platform.